Welcome to this week's Wednesday Update, we're currently in the process of publishing the State of Corporate Social Media 2014 Briefing. You can be one of the first to receive it by being part of the survey. Simply let us know your thoughts here – We'll also send you a discount to use on any USM product.
Now on to today's analysis, we have the latest on Twitter Commerce, Facebook's future, the changes in customer satisfaction plus a free social data webinar…
The latest analysis from our usefulsocialmedia.com blog:
1. Is Twitter embracing e-commerce?
2. The importance of short-form videos sharing in 2014
3. An infographic illustrates the best time to post on social media networks
More detail here
Feature analysis this week includes:
1. Facebook's 10th Birthday – can Facebook continue its dominance? - usefulsocialmedia.com/measurement/happy-birthday-facebook
2. Has social media increased the levels of customer satisfaction? - usefulsocialmedia.com/customer-insight/has-social-media-increased-levels-customer-satisfaction
Free Webinar
Join us on Thursday 13th February and be part of a live debate with Adobe, McDonalds and Whole Foods on how to turn social data into actionable intelligence. Join the free webinar and get your questions answered.
Thank you.
Best,
Anna
Anna King
Marketing Executive
Useful Social Media
Useful Social Media provides business intelligence on how large corporations can leverage social media for business advantage. We publish thought-leadership and analysis on our website, produce long-form briefings and write in-depth research reports. Our conferences are widely recognized as the best in the field of corporate social media best practice.
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