Friday, February 7, 2014

Where does Twitter go from here?

Where does Twitter go from here? | Chart: Twitter's growth rate is leagues behind Facebook's | Blend aims to win over Facebook's student users
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February 7, 2014
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Today's BuzzSponsored By
Where does Twitter go from here?
Concerns about Twitter's growth rate sent the company's stock price tumbling this week, and drew promises from CEO Dick Costolo that the social network will improve. Analysts say Twitter might have to add major features to fuel growth. "Clearly we've seen that other social sites, even ones that are much bigger, have kept growing by adding new features and new functionality," said Nate Elliot of Forrester Research. The Washington Post (tiered subscription model) (2/6), Reuters (2/6)
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The New Communications Standard
It's clear that both email and mobile messaging are indispensable tools in the marketer's arsenal. The true value in utilizing these channels are derived however, not when these are used separately but when used in tandem with each other — in targeted, coordinated cross-channel campaigns. Download the free whitepaper to learn more.

Network Update
Blend aims to win over Facebook's student users
The social network Blend aims to win over students who've been turned off by the mainstreaming of Facebook. Blend users post photos organized around daily themes, score points based on other users' ratings of their snapshots, and can then exchange points for gift cards for the site's advertisers. The New York Times (tiered subscription model)/You're the Boss blog (2/6)
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Ideas in Action
Contest saw 5.4 million #EsuranceSave30 tweets
Esurance's post-Super Bowl announcement that it planned to give away $1.5 million resulted in more than 200,000 people using the hashtag #EsuranceSave30 to join the contest within the first minute. According to Esurance agency Leo Burnett, the brand got 2.6 billion impressions on Twitter, the contest hashtag was used in 5.4 million tweets, and Esurance's Twitter account added 261,000 followers. A California man was awarded the money on Wednesday's "Jimmy Kimmel Live." Adweek (2/6)
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How one agency poaches customers of clients' rivals on Twitter
Marketing agency LiveWorld was founded in 1996, but it has changed direction in recent years to become a social-marketing shop that handles accounts such as Wal-Mart, Procter & Gamble, Bank of America, Pfizer and Louis Vuitton. LiveWorld's specialty is "Twitter conquesting," in which offers are quickly tweeted to consumers who complain about rival brands. "We bring a human touch scaled by technology," CEO Peter Friedman says. Adweek (2/6)
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Team USA promotes Olympics with Facebook game
The U.S. Olympic Committee is using social media to promote the Sochi Winter Olympic Games by taking the popular pastime of pin trading digital. The Facebook and mobile game Pinsanity allows players to collect virtual pins for the chance to win real Team USA ones. "We're trying to be innovative and connect with new and younger consumers," said Lisa Baird, the committee's chief marketing officer. Advertising Age (free access for SmartBrief readers) (2/6)
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Research and ReportsSponsored By
Contours of Syrian conflict are revealed by social media
Social media researchers are using online chatter to trace the various groups involved in Syria's civil war. Chatter on Twitter and YouTube can be organized into clusters that speak to the ideologies and demographics of the groups in the conflict. MIT Technology Review online (2/6)
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The Takeaway
Mourning in the social media era
Facebook recently helped a grieving father by creating a "Look Back" video for his late son, and officials at the network say they're looking at other ways to help grieving family members. That highlights the extent to which bereaved families are reliant on the good will of social networks, and shows the need for clearer legal frameworks for handling digital legacies, writes Jeff John Roberts. "But governments move slowly and, until they do, we can expect to hear more stories like the one about the grieving father," Roberts writes. GigaOm (2/6)
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Social Shareable
More Sochi, more problems
Visitors at the Winter Olympics in Sochi, Russia, have been running into problems and oddities such as poorly translated restaurant menus, stray dogs, mirrored bathroom ceilings and "dangerous face water." A Twitter account, @SochiProblems, offers running updates on the situation. The Washington Post (tiered subscription model)/WorldViews blog (2/6)
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Who's Hiring?
Position TitleCompany NameLocation
Director of Social Media & Digital MarketingNorthern Illinois UniversityDeKalb, IL
Senior Manager of Social Marketing Aspen Dental East Syracuse, NY
Click here to view more job listings.
 
SmartQuote
We don't think we need to change anything about the characteristics of our platform."
-- Dick Costolo, CEO of Twitter, as quoted by Reuters
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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