Tuesday, November 12, 2013

Why it takes a smart person to be stupid on social media

Some college applicants discover the cost of careless tweets | Twitter's Magic Recs are modeled on real power users | Kazakh social network focuses on tribal identity
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November 12, 2013
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Today's Buzz
Some college applicants discover the cost of careless tweets
College admissions officers increasingly are monitoring applicants' public postings on social networks, with at least some would-be students getting passed over because of inappropriate tweets and Facebook updates, according to a New York Times report. Over-sharing by high-schoolers mirrors the problems faced by some corporate social media users who struggle to rein in overenthusiastic employees, says researcher Charlene Li. "You got to believe that companies would rather not have these [inappropriate posts] go out," Li says. The New York Times (tiered subscription model) (11/9), The New York Times (tiered subscription model)/Bits blog (11/11), The Wall Street Journal (tiered subscription model)/CIO Journal blog (11/11)
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Cloud Computing 101: It's a Brave New Virtual World
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Network UpdateSponsored By
Twitter's Magic Recs are modeled on real power users
Twitter's Magic Recs tool, which offers personalized recommendations via direct message, essentially replicates the function of a social media editor, in part because its recommendations are modeled on the tweets of real-life Twitter power users, Charlie Warzel writes. "These power users are unwittingly helping Twitter create an omniscient, automatic version of themselves," Warzel writes. BuzzFeed (11/11)
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How will you keep up with the changing face of condition management?
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Why it takes a smart person to be stupid on social media
Silliness can be a sound social media strategy, but it takes skill to avoid devolving from constructive stupidity into destructively dumb mistakes, SmartBrief's Stephen Yusko writes. Charmin's quirky "Thor" parody on Twitter was a crowd-pleaser, but Home Depot's bizarre, racist gorilla-themed image was a huge misstep, he writes. That shows the importance of putting your best workers in charge of social accounts, taking time to review your posts and having a plan to turn to when things go bad, Yusko writes. SmartBrief/SmartBlog on Social Media (11/12)
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Kellogg's quickly abandons call for retweets to feed children
Kellogg's drew fire this week after its U.K. Twitter account promised to feed hungry children, but only if Twitter users retweeted its message. The cereal-maker quickly deleted the tweet and promised to feed hungry children regardless of the retweets it received. "[H]olding food for hungry kids hostage until consumers agree to help promote the cause is clearly a questionable strategy," Tim Nudd writes. Adweek/AdFreak blog (11/11)
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Could Your POS Generate More ROI?
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Survey: Canadian bosses are clueless about social media
Directors at Canada's largest companies say they're pretty clueless when it comes to social media, according to a Korn/Ferry survey, but say they expect social media issues to play an increasingly significant role for their firms over the next three to five years. "To their credit, they at least acknowledge that going forward this is going to have far greater relevance," says Jeff Rosin, president of Korn/Ferry in Canada. The Globe and Mail (Toronto) (tiered subscription model) (11/10)
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The much anticipated 3rd installment of the sell out Social Media Defence series returns this autumn to London. With keynote presentations from military and industry professional at the heart of social media including NATO, Google Wildfire, US Army and UK MOD, this really is a unique event not to be missed!
 
Business Tips and Advice
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How Morgan Stanley learned to love social media
Companies can't afford to ignore or shy away from social media, even if there are risks involved with adopting the technology, writes Lauren Boyman of Morgan Stanley Wealth Management. It's important to acknowledge potential problems, but not to fold in the face of challenges, Boyman argues. "Firms today should treat social media just like the phone or email; it's a basic communication tool," she writes. OnWallStreet.com/An Insider's View blog (11/11)
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In Buyographics, Matt Carmichael studies ten representative families from across the US to identify the top trends shaping today's consumer landscape and impacting buying behavior. This data will be indispensable for marketers as they craft targeted campaigns. Click here to get a sneak peek of the book before it hits shelves on November 12th.

Social Shareable
The moon's secret weapon
The dust on the moon's surface is confounding, Kate Greene writes. Lunar dust is made of razor-sharp rock fragments that smell like gunpowder, cling to everything, eat through vacuum seals and mysteriously billow up to form clouds that extend up to 60 miles from the moon's surface, Greene writes. The New Yorker (free content)/Elements blog (11/11)
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SmartQuote
Canned responses to concerned Twitter users ... [are] the social media equivalent of placing someone on hold while assuring them, 'Your call is important to us.' "
-- Stephen Yusko, writing in SmartBrief's SmartBlog on Social Media
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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