Tuesday, November 5, 2013

Fake Yelp reviews threaten honest business, researcher says

IBM threatens Twitter with patent suit over ads | Anticipation builds for Facebook autoplay ads | Twitter ups the ante ahead of its IPO
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November 5, 2013
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IBM threatens Twitter with patent suit over ads
IBM has accused Twitter of infringing on three patents, including one that covers delivering interactive ads, according to an update of Twitter's initial public offering documents. Twitter believes that its has "meritorious defenses to IBM's allegations," the filing states. Cotton Delo writes that the ad-related patent "is broad and would seem to apply to any number of online companies, including Facebook and Google." Advertising Age (free access for SmartBrief readers) (11/4), CNET (11/4), VentureBeat (11/4)
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Network Update
Anticipation builds for Facebook autoplay ads
Facebook is quietly testing autoplay video ads in some users' news feeds to monitor engagement as well as annoyance, building up anticipation among marketers eager to embrace the format that's scheduled to debut early next year. "Any time there is a new ad product on a platform the size of Facebook, you would be shortsighted not to want to lean in. Facebook will have no problem selling these ads," said Alexandra Shapiro, a USA Network executive. Adweek (11/4)
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Twitter ups the ante ahead of its IPO
Twitter has increased the share-price range for its initial public offering, which could give the company a total valuation of about $13.6 billion. The change reflects increased interest in Twitter's shares, says analyst Santosh Rao. "This number is still a reasonable and doable valuation, and I don't think it's going to turn people off," he said. Bloomberg (11/4)
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St. Regis promotes family time in Instagram campaign
St. Regis Hotels & Resorts has launched a Family Traditions promotion that invites fans to share images of their families enjoying activities together. The company also picked four lifestyle bloggers to travel to St. Regis properties with their families, chronicling the experience on the chain's Instagram feed and on their own websites. Luxury Daily (11/4)
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TNT plans a social media twist for new show
TNT next year will debut a missing-persons show, "APB with Troy Dunn," that comes with a dedicated social media application designed to be used by viewers. Users will be able to assist missing-persons expert Troy Dunn as he seeks to reunite families with long-lost loved ones. Variety (11/4)
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Research and ReportsSponsored By
Fake Yelp reviews threaten honest business, researcher says
Fake online reviews generate trouble not only for consumers but also for businesses, which are sometimes the victim of competitors that post negative reviews to dissuade potential customers, Boston University assistant professor Georgios Zervas says. A study co-authored by Zervas says about 16% of Yelp reviews are fake. "As more consumers are basing their decisions on crowdsourced reviews, there's a greater incentive for businesses to cheat," Zervas said. BU Today (Boston University) (11/4)
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Social Media in Pharmaceuticals 2014 returns to London!
The 6th instalment of the sell-out Social Media Pharmaceutical conference series returns this winter to London. With keynote presentations from KOL'S and industry professionals at the heart of social media including Pharmaguapa, Sanofi, Merck and Roche, this really is a unique event not to be missed! Learn more here.
 
Business Tips and Advice
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The TakeawaySponsored By
Are you killing your social accounts with repetition?
Too many brands act like parrots on social channels, repeating the same things over and over, writes Tracy Sestili. "[I]t gets redundant, boring, and starts to sound like white noise to their customers," Sestili writes. Social Media Today (11/4)
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Social Shareable
What the other Zuckerberg is up to
Randi Zuckerberg, the sister of Facebook co-founder Mark Zuckerberg, has published a children's book about a youth named Dot who learns that there's more to life than computers and social networks. The book leaves a lot to be desired, Sam Grobart writes. "[I]t is a word doodle of someone who appears to be on a personal-branding crusade," Grobart writes. Bloomberg Businessweek (11/4)
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Editor's Note
6 steps to seeing your name in SmartBrief on Social Media
Everyone knows that SmartBrief on Social Media brings together great content on social media marketing each day -- but did you know we also publish original blog posts, videos and interviews with social media thought leaders on our own blog network? Submitting guest posts for SmartBlog on Social Media couldn't be easier, and it's a great way to share your perspective with the entire SmartBrief on Social Media audience. If you're interested in seeing your name in SBoSM, just check out our handy step-by-step guest post guide and then e-mail editor Stephen Yusko for more information.
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SmartQuote
I don't know if anyone has an idea how to develop a social type of video format that is interesting. The format alone will not be enough; it's about the content you have and relevance."
-- Amir Kassaei of ad agency DDB, as quoted by Adweek
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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