Tuesday, September 3, 2013

Advanced Email Marketing: How to Create Customer Personas That Make an Impact

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September 3, 2013
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How to Create Customer Personas That Make an Impact
Justin Williams  |  Advanced Email Marketing  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
customers Email marketers are starting to master timely messaging. However, this is as far as many brands go down the path of relevancy. Once the purchase confirmation, abandoned cart, or welcome program ends, subscribers receive the same treatment, as if they were all the same. But we know better. We can expand into even more relevant messaging by creating and using customer personas in our campaigns. Persona creation can be difficult to accomplish and difficult to actually derive benefit...


Size and Specialization?
Derek Harding  |  Email Marketing Optimization  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
emailcampaign I must start this column with a disclaimer. As the CEO of an Omnicom agency I cannot comment on and am not commenting on the Omnicom-Publicis merger. I also have no insider knowledge of the merger, just a perspective on the history of email in big advertising agencies. Innovyx has been owned by Omnicom for 13 years now. Over that time much has changed in the email world and also in the advertising and marketing worlds as a whole. So it was with great interest that I read Simms Jenkins'...


3 Ways to Avoid a Holiday Scrooge-Fest
Jim Davidson  |  B2C Email Marketing  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
holiday-email You know what doesn't make the stressful holiday season any better? People yelling. Even worse is when they are yelling in your direction. The good news is that year after year, the screams typically originate from the same sources, so there's no need to be caught off guard as long as you think ahead. Marketers spend the majority of the year prepping their best and brightest campaigns for the holiday season, so it only makes sense to anticipate not only what could go wrong, but also...


The Psychological Hierarchy of the Email Campaign
Simms Jenkins  |  Email Marketing Best Practices  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
email-psychological-hierarchy The relationship between the email marketer and the email subscriber is an unspoken alliance, and also a source of constant tension and potential. The email marketer owes her job, database, and likely revenue to the subscriber who provides permission in exchange for (hopefully) special offers, content, and respect and relevancy. The email marketer often loses sight of this invaluable permission during the march to some interdepartmental meeting or shared goal. Too often the email...


Tips on Getting Into the Gmail Primary Inbox
Sundeep Kapur  |  Social Integration  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
gmail-tabs I absolutely love the new Gmail inbox! Twenty-five percent of my messages are a result of me being a member of social networks (Twitter, LinkedIn, and Facebook), 60 percent are promotional, and 15 percent are personal and extremely relevant. Plus, I am not even counting messages that show up in my spam folder. Gmail has placed my messages into three folders - Primary, Social, and Promotions. This is an ideal way for me to sort through all the messages that I get and I can easily...



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