Monday, December 2, 2013

Study: Social media didn't fuel Black Friday online sales

Instagram users could get e-mail addresses, messaging tools | Publishers cheer Facebook's updated news-feed algorithm | How fake users are taking over Twitter
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December 2, 2013
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Today's Buzz
Instagram users could get e-mail addresses, messaging tools
Facebook appears to be preparing to launch a private-messaging feature tied to its Instagram platform, with some users reportedly having already been issued Instagram e-mail addresses. "[S]uch a change would fall right in line with the company's strategy to tighten its grip on existing users by offering features that keep them linked to Facebook wherever they go," Adario Strange writes. Mashable (12/1)
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Going Global: Social Media Marketing for Small Businesses
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Publishers cheer Facebook's updated news-feed algorithm
Facebook has tweaked its news-feed algorithm to highlight popular content, and publishers say they're seeing a big uptick in referrals as a result. "Our content has always done well on social networks, but it seems clear that recent Facebook changes are amplifying that fact," Business Insider President Julie Hansen says. Digiday.com (12/2)
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TNT drama to release its script on Twitter prior to debut
TNT's new "Mob City" series is hoping to build buzz and increase engagement ahead of its Wednesday premiere by releasing most of the first episode's script on Twitter, save for the twist ending. The #MobScript campaign will use Twitter Cards so it can embed videos, photos and other content in tweets. The so-called "adaptweetion" comes from Deutsch New York. The New York Times (tiered subscription model) (12/1)
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Ben & Jerry's gets 20% boost in Instagram followers from ads
Ben & Jerry's has secured more new followers and "likes" than any other advertiser using the new Instagram ads, according to Statigram and Curalate data. Ben & Jerry's has gained more than 50,000 new followers, a 20% increase for the ice cream shop, and its ads have fewer negative comments than others on the site. Adweek (11/27)
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Research and ReportsSponsored By
Study: Social media didn't fuel Black Friday online sales
Online shopping on Black Friday set a record at $1.2 billion, up 15% from 2012, according to comScore, but a separate IBM study says social media marketing drove only about 1% of online sales. Still, marketers said they believe social media played an important role in shaping consumer spending on Black Friday. "Social doesn't have the ability so far to drive traffic or sales directly to the site. ... It tends to have more of an indirect influence on purchases," said Jay Henderson of IBM Smarter Commerce. Bloomberg (12/1), Mashable (11/30), The Wall Street Journal (tiered subscription model) (11/29)
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How top brands could get ahead on Snapchat
Snapchat is potentially a useful tool for brands, if they can find creative ways to use the platform, say members of Tongal's social media community. For example, Victoria's Secret could build buzz by texting men with coupons to spend on their partners, while EA Games could use the platform to post self-destructing cheat codes and hints, the marketers suggest. Adweek (11/26)
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Social Shareable
Mugger uses Facebook to apologize to a victim decades later
A man who mugged a teenager 35 years ago has tracked down his victim on Facebook to offer him an apology. The victim accepted the apology. "[L]et us now, jointly, put this in its proper place, behind us," he told the one-time mugger. New York Post (11/30)
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SmartQuote
As long as you can show the influence that social media is having on the eventual purchase, that should be more than enough too justify the investment that marketers are making in those channels."
-- Jay Henderson of IBM Smarter Commerce, as quoted by Mashable
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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