Wednesday, December 18, 2013

Email Marketing Optimization: What To Do with Long-Term Inactive Email Subscribers?

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December 18, 2013
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What To Do with Long-Term Inactive Email Subscribers?
Derek Harding  |  Email Marketing Optimization  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
emailcampaign Right this minute, I'm sitting in Salt Lake City airport thinking about the excellent conversation we had around long-term inactives at Email Insider Summit. This is such a deep and broad topic that in some areas, we really only scratched the surface. Some truths really came through that I think warrant reiteration. 1. What Constitutes an Inactive Varies Enormously This may seem obvious, yet all too often, marketers are given simple one size fits all recommendations about inactives,...


Maximize Holiday Momentum with Your Email Marketing Program in the New Year
Guest   |  Advanced Email Marketing  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
Gifts under Christmas tree By guest columnist Scott Cohen, Inbox Group The holiday season is almost over. That's right, I said it. You're no doubt burning the midnight oil, deciding what final discounts and incentives you can offer, poring over A/B subject line tests, and watching feverishly as your opens and clicks add up to conversions. It's the crazy season, after all. Yet, inevitably, the season will end and the calendar will flip over to January. Because you've been so successful with your holiday...


Cart Abandonment Email Insights from Cyber Monday
Guest   |  Advanced Email Marketing  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
shutterstock-147642644 By guest columnist Chad White, ExactTarget A good store associate would never let a shopper walk away from a shopping cart full of merchandise and leave the store without asking if they could help. Yet in the world of ecommerce, this happens all the time - even on the busiest online shopping day of the year, Cyber Monday. On Dec. 2, ExactTarget clicked through the promotional emails sent that day by more than 90 major online retailers and filled our shopping carts with more than...


Achieving Right Time, Right Message in Email Marketing and Beyond
Guest   |  Advanced Email Marketing  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
targets By guest columnist Ida Barrie Right time, right message. We all agree it's the best way to resonate with our potential customers, but that doesn't mean it's easy to accomplish. This year at document software company Nitro, we've made a concerted effort to look at our marketing program in order to evaluate how we can continue to shift away from the old school "batch and blast" method and move toward the "right time, right message" method we know drives sales. As I reflect on...


How to Create Customer Personas That Make an Impact
Justin Williams  |  Advanced Email Marketing  |  Comment  print  Email  Share it on Twitter  Share it on Facebook  Share it on LinkedIn
customers Email marketers are starting to master timely messaging. However, this is as far as many brands go down the path of relevancy. Once the purchase confirmation, abandoned cart, or welcome program ends, subscribers receive the same treatment, as if they were all the same. But we know better. We can expand into even more relevant messaging by creating and using customer personas in our campaigns. Persona creation can be difficult to accomplish and difficult to actually derive benefit...



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