Thursday, January 23, 2014

The Power of Integrating Customer Service Across Your Organization

The Power of Integrating Customer Service Across Your Organization


The Power of Integrating Customer Service Across Your Organization

Posted: 23 Jan 2014 06:00 AM PST

While many companies are struggling to use social media as a channel to drive sales, some companies have discovered the power of using social media tools such as Twitter and Facebook to provide effective and efficient customer service. For example, look at this recent exchange on Twitter between Ekaterina Walter and Nikon: While the end […] You just finished reading The Power of Integrating Customer Service Across Your Organization! Consider leaving a comment!

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