Hi ,
Welcome to your Wednesday Update – this week we look at how businesses are integrating social media into their customer service function, the growth of social media users and quantifying your social media activity ….
...Check out all of these big stories on our blog at usefulsocialmedia.com/blog
Secondly, featured analysis this week includes:
- Exclusive interview: Director of Social Media Marketing at Qualcomm shares insightful social practices – usefulsocialmedia.com/Qualcomm
- Targeted Marketing Part 2: How to target and tailor your brand content to meet the needs of different customers – usefulsocialmedia.com/marketing
- Upcoming Webinar: Barclaycard and Siemens share how you can embed social media internally for continued long-term business success externally Sign up for free here
Third, and finally, USM's conference alert:
The Corporate Social Media Summit San Francisco – (November 13-14) – a heads up that our $150 saving for this year's summit ends this coming Friday (4th). Following on from the success in NY we bring the conversation to the west coast with leading brands including Dell, American Airlines, Wells Fargo, Southwest Airlines and many more. Get your brochure here
Social Media for Customer Service Summit NYC - (October 22-23rd) - With only limited passes left this sell-out summit brings together over 150 customer service and social media experts. Take your customer service social and network with the likes of Spotify, CarMax, Visa, Lego, QVC, United Airlines, FedEx, Microsoft and many more. Get your brochure or secure your place now to not miss out https://secure.usefulsocialmedia.com/customerservice/register.php
That's all for this week. Until next time!
Cheers,
Hayley
Hayley Dunn
Useful Social Media
Useful Social Media provides business intelligence on how large corporations can leverage social media for business advantage. We publish thought-leadership and analysis on our website, produce long-form briefings and write in-depth research reports. Our conferences are widely recognized as the best in the field of corporate social media best practice.
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